个人简介

刘培，现任中山大学旅游学院副教授。本科毕业于武汉大学，于暨南大学管理学院获得组织行为学与人力资源管理专业博士学位，在美国佛罗里达大学管理学院进行博士联合培养，师从汪默教授。研究方向为组织行为学。研究兴趣包括主客互动、领导力、人工智能与伦理、职场老龄化等。已在Journal of Applied Psychology、Journal of Occupational and Organizational Psychology、Tourism Management、International Journal of Hospitality Management、Journal of Business Research、Work Aging and Retirement、《管理科学学报》、《心理学报》等国内外顶尖学术期刊上发表论文三十余篇，主持国家自然科学基金青年项目一项。担任中国心理学会质性专委会委员，Journal of Organizational Behavior、Tourism Management、Journal of Business Research、International Journal of Hospitality Management、International Journal of Contemporary Hospitality Management、《心理学报》等国内外权威期刊匿名审稿人。

研究领域/Research Field

主客互动 Customer-employee interactions

领导力 Leadership

人工智能与伦理 AI and Ethics

职场老龄化 Aging at work

教育背景/Education Background

2017.09-2021.07 暨南大学 管理学院 管理学博士

2018.08-2019.12 美国佛罗里达大学 管理学院 联合培养博士

2014.09-2017.07 陕西师范大学  理学硕士

2010.09-2014.07 武汉大学 理学学士

工作经历/ Job Experience

2021.07-2025.04 中山大学旅游学院 助理教授
2025.04-至今  中山大学旅游学院 副教授
 

主讲课程/Current Courses

旅游心理学
旅游组织行为学
消费者心理学与实验
 

研究课题/Research Projects

(1) 国家自然科学基金委员会, 青年科学基金项目（C类）[原青年科学基金项目], 72202242, 化解职场“冷暴力”，拥抱文明：领导对下属之间无礼行为的反应机制、反应后效和反应有效性研究, 2023-01-01 至 2025-12-31, 30万元, 在研, 主持
(2) 国家自然科学基金委员会, 面上项目, 42371242, 流动性视角下地方污名的形成过程、传染机制与治理方案, 2024-01-01 至 2027-12-31, 46万元, 在研, 参与
(3) 国家自然科学基金委员会, 面上项目, 72272158, 双重嵌入视角下乡村旅游社会创业的形成机制及其影响研究, 2023-01-01 至 2026-12-31, 45万元, 在研, 参与 
(4) 国家自然科学基金委员会, 面上项目, 72174075, 信息疫情：危机中意见领袖分享假新闻的心理获益机制及其脑科学干预研究, 2022-01-01 至 2025-12-31, 48万元, 在研, 参与 
(5) 国家自然科学基金委员会, 面上项目, 71971099, 预见未来：互联网海量信息环境对跨期决策的影响及远见助推研究, 2020-01-01 至 2023-12-31, 49万元, 结题, 参与
 

研究成果/Publications

（#代表同等贡献；*代表通讯作者）
1. Liu, P. #, Ma, Y. #, Wang, X., Li X. *, & Li, A. * (In press). Alleviating or exacerbating mistreatment? Leaders’ cognitive and emotional reactions to witnessed customer mistreatment. Journal of Occupational and Organizational Psychology (ABS 4).
2. Zhang, L. #, Liu, P. *, Wang, J., & Tang, X. (In press). The dual-process underlying social presence and behavioral responses: A Meta-analysis Review in the Hospitality and Tourism Contexts. International Journal of Hospitality Management
3. Ma, Y. #, Liu, P. #, An, X., Wu, Z., Li, A., & Lu, C. * (2025). Customer mistreatment and employees’ coping strategies: A Meta-SEM analysis. Tourism Management, 106, 105023. (ABS 4).
4. Liu, P. #, Mu, Y., & Li, X. * (2025). How does perceived overqualification beget workplace incivility? A moderated mediation model based on Kahn’s framework. Journal of Business Research, 186, 114961.
5. Liu, P. #, Thrasher, G. R., Ye, Y. *, & Shi, J. (2024). Goal-pursuit tendencies and Retirement Planning: a time-lagged and Multi-dimensional Investigation. Work, Aging and Retirement, 10(3), 300-307.
6. Ye, Y. #, Liu, P., & Zhang, L. * (2024). Customer mistreatment and unethical pro-organizational behavior: a daily diary study examining the roles of status threat. International Journal of Contemporary Hospitality Management, 36(6), 2125-2143.
7. Li, Y. #, Zeng, X., & Liu, P. * (2024). Age inequality in the service industry: A meta-analytic review. International Journal of Hospitality Management, 118, 103662.
8. Wang, Z. #, Yang, S. #, Li, X. *, Liu, P. *, & Liu, N. (2024). To share or not to share? A double-edge effect of narcissism on knowledge sharing in hospitality. International Journal of Hospitality Management, 117, 103637.
9. Guan, B. #, Li, X. *, Luo, Z. #, & Liu, P. (2024). Can (A) I arouse you? The impact of AI services on consumer pro-environmental behavior. Journal of Hospitality & Tourism Research, 10963480241256602.
10. Li, Y. #, Tu, J., He, M., & Liu, P. * (2023). Polluted psyche: the effect of regional discrimination on tourists’ unethical behavior intention. International Journal of Contemporary Hospitality Management, 35(11), 4051-4069.
11. He, G. #, Liu, P., Zheng, X., Zheng, L. *, Hewlin, P. F., & Yuan, L. (2023). Being proactive in the age of AI: exploring the effectiveness of leaders' AI symbolization in stimulating employee job crafting. Management Decision, 61(10), 2896-2919.
12. Cao, Q. #, Yang, S. #, Wang, X. *, Huang, Z. *, & Liu, P. (2023). Team leader humility and team proactive customer service behavior: A regulatory focus perspective. International Journal of Hospitality Management, 114, 103576.
13. Liu, P. #, Ma, Y. #, Li, X., Peng, C., & Li, Y. * (2022). The antecedents of customer mistreatment: A meta-analytic review. International Journal of Contemporary Hospitality Management, 34(8), 3162-3200. 
14. Liu, P. #, An, X. #, & Li, X. * (2022). You are an outsider! How and when observed leader incivility affect hospitality employees’ social categorization and deviant behavior. International Journal of Hospitality Management, 106, 103273. 
15. Liu, P. #, Li, X., Liu, N., Ma, Y., Wang, X. *, & Li, A. * (2022). Is cyber anxiety signaling useful? An examination of leader’s emotional and behavioral reactions. Journal of Business Research, 146, 1-12. 
16. Wang, H. #, Liu, P. #, Zhao, X., Li, A. *, & Xiao, C. * (2022). Work-related use of information and communication technologies after hours (W_ICTs) and work-family conflict: a moderated mediation model. Sage Open, 12(3), 21582440221120169.
17. Liu, S. #, Liu, P. #, Wang, M., & Zhang, B. * (2021). Effectiveness of stereotype threat interventions: A meta-analytic review. Journal of Applied Psychology, 106(6), 921. (FT50)
18. Liu, P. #, Li, X. #, Li, A. *, Wang, X. *, & Xiong, G. (2021). How third parties respond to workplace incivility: The moderating role of the dark triad and task interdependence. Personality and individual differences, 171, 110427.
19. Liu, P. #, Xiao, C., He, J., Wang, X. *, & Li, A. M. * (2020). Experienced workplace incivility, anger, guilt, and family satisfaction: The double-edged effect of narcissism. Personality and Individual Differences, 154, 109642.
20. Liu, P. #, He, J., & Li, A. * (2019). Upward social comparison on social network sites and impulse buying: A moderated mediation model of negative affect and rumination. Computers in Human Behavior, 96, 133-140.
21. You, X. #, Ju, C., Wang, M., Zhang, B. *, & Liu, P. (2019). Age differences in the influence of induced negative emotion on decision-making: The role of emotion regulation. The Journals of Gerontology: Series B, 74(5), 796-805.
22. Liu, P. #, Wang, X. *, Li, A., & Zhou, L. (2019). Predicting work–family balance: a new perspective on person–environment fit. Frontiers in psychology, 10, 1804.
23. Liu, P. #, Zhao, F., Zhang, B. *, & Dang, Q. (2017). Small change makes a big splash: The role of working self-concept in the effects of stereotype threat on memory. The Journal of Psychology, 151(7), 613-631.
24. Bi, Y. #, Liu, P., Li, S., & Zhang, B. * (2017). The enhancing effect of overconfidence on subsequent learning performance: Potential mediation effects of dissatisfaction and effort. Journal of Behavioral Decision Making, 30(2), 555-568.
25. 刘培#, 穆雨婷, 张李璐, & 张凌寒. * (2025). 酒店业员工职场精神力与亲环境行为——基于数字连通性与多元时间观匹配的影响. 旅游学刊，40(03), 135-148.
26. 李爱梅#, 王海侠*, 刘培, 陈晨, 马捷, & 秦昕. (2024). 领导与员工的超连接匹配对工作绩效的影响及机制. 管理科学学报, 27(01)， 61-74.
27. 李馨#，刘培#，李爱梅*，王笑天*，张俊巍. (2022). 领导非工作时间电子通信预期影响下属工作绩效的多路径模型, 心理学报, 54(8), 964-978. 
28. 刘楠#，安薪如#，李爱梅*，刘培，孙海龙*. (2022). 现在避害，未来趋利：目标框架和时间距离交互影响疫苗说服有效性, 心理学报, 54(12), 1532-1547.
29. 刘培#, 冯一丹#, 李爱梅*, 刘伟, 谢健飞. (2019). 揭秘经济管理中的行为异象：心理账户理论的应用启示. 心理科学进展, 27(3), 405-416.
30. 李馨#, 刘培*, 肖晨洁, 王笑天, 李爱梅*. (2020). 组织中权力如何促进亲社会行为？责任感知的中介作用. 心理科学进展, 28(9), 1586-1598.
 

刊物审稿人/Journal referees

Journal of Organizational Behavior
Tourism Management
International Journal of Hospitality Management
International Journal of Contemporary Hospitality Management
Journal of Business Research
Personality and Individual Differences
心理学报
心理科学进展