兰俊棒/LAN Junbang
副教授/Associate Professor
酒店管理系副主任/ Deputy Head, Department of Hospitality Management
博士/Ph.D (香港浸会大学/Hong Kong Baptist University)
电邮/ Email：lanjunb@mail.sysu.edu.cn

教育背景/ Education Background

2014-2018   香港浸会大学，商学院，管理学博士
2011-2014   南京大学，商学院，管理学硕士
2007-2011   海南大学，国际商学院，管理学学士

工作经历/Experience

2022-至今    中山大学，旅游学院，副教授
2019-2022   中山大学，旅游学院，特聘副研究员
2018-2019   香港中文大学，商学院，博士后

主讲课程/Current Courses

[1] 酒店管理概论（本科生）/ Introduction to HospitalityManagement (Undergraduate)

[2] 积极心理学（本科生）/ Positive Psychology(Undergraduate)

[3] 服务业职业健康管理（本科生）/ Occupational Health Managementin Service Industry(Undergraduate)

研究方向/ Research Interests​

服务业人力资源管理/ Human Resource Management in Service Industry

领导、顾客与员工行为/Leader、Customer andEmployee Behavior

服务心理学/Service Psychology

服务业职业健康/ Occupational Health in Service Industry

员工-AI协作/Employee-AI Collaboration

研究课题/ Research Projects

1.主持（在研）：国家自然科学基金面上项目(72472164)：旅游接待业服务场景中员工-AI协作机制的优化研究:基于工作重塑视角，2025.01-2028.12.
2.主持（结题）：国家自然科学基金青年项目(72001218)：过去、现在还是未来？时间焦点对员工工作结果的影响机制研究，2021.01-2023.12.
3.主持（结题）：中央高校基本科研业务费青年教师培育项目：顾客行为与服务员情绪的动态交互研究，20wkpy59

出版著作/PublishedBooks

1.曾国军，兰俊棒，《酒店管理概论》，科学出版社，2025.
2.杨云，朱宏，兰俊棒，《酒店人力资源管理》，华中科技大学出版社，2024.

 

期刊论文/ Publications

（*代表通讯作者）

  1. Lan, Z., Lan, J.B.*, Yang, X., Yang, C., Xiang, L., & Gong, Y. (2025). How rural small tourism entrepreneurs' public service motivation promotes firm performance: The mediating role of community social responsibility. Tourism Management Perspectives, 59, 101424.
  2. Sun F., Li S.L*, Lei X. & Lan J.B. (2025) Followers’role breadth self-efficacy matters: Examining the “double-edged sword” effects of empowering leadership. Chinese Management Studies，19(6),1976-1994.
  3. Lan J.B., Zhang D.*, Wong C.S., Peng, K.Z., & Lan Z. (2025) Minimizing Hotel Employees’Negative Responses to Adverse Change Practices: The Application of Attribution Theory.International Journal of Hospitality Management, 124, 103984
  4. Liu, F., Lan J.B.*, Zhu, W.C., Gong Y.Y., & Peng, X. (2024) Leader-follower congruence in overqualification and leader undermining: The mediating role of leader downward envy. Leadership and Organization Development Journal, 45(5), 849-862.
  5. Liu, F., Li, J.X., Lan, J.B.*, & Gong, Y.Y. (2024) Linking perceived overqualification to work withdrawal, employee silence, and pro-job unethical behavior in a Chinese context: the mediating roles of shame and anger. Review of Managerial Science, 18(3), 711-737.
  6. Chen, Y.Y., Zhao, C., Yan, M., & Lan, J.B. (2024) The cross-level effect of team politics on “teamness” and “oneness” of frontline employees in the tourism industry: The moderating role of abusive supervision. International Journal of Hospitality Management. 117, 103634.
  7. Lan, J.B., Wong, I.A.*, Fong, H.I., & Guo, J.W. (2023) Duality of conscientiousness and service knowledge growth: The role of self-efficacy and self-deception. Journal of Hospitality and Tourism Management, 54: 426-436.
  8. Lan, J.B., Huo, Y.Y.*, Wong, I.A., & Yuan, B.C. (2023) How the (in)congruence of leader-follower learning goal orientation influences leader-member exchange and employee innovation.International Journal of Contemporary Hospitality Management, 35(7), 2545-2563.
  9. Zhao, H.R., Lan, J.B.*, Lyu, T., & Zeng, G.J.*. (2023). Working with artificial intelligence surveillance during the COVID-19 pandemic: a mixed investigation of the influence mechanism on job engagement in hospitality industry. Current Issues in Tourism,26(20), 3318-3335.
  10. Ruan, W.J., Wong, I.A.*, & Lan, J.B.* (2022). Uniting ecological belief and social conformity in green events.Journal of Hospitality and Tourism Management, 53, 61-69.
  11. Lan, J.B., Gong, Y.Y., Liu, T.*, Wong, M.N., & Yuan, B.C. (2022). How emotional regulation and conscientiousness break the reciprocal circle between customer mistreatment and surface acting: An experience sampling study.International Journal of Contemporary Hospitality Management, 34(11), 4007-4028.
  12. Lan, J.B., Wong, C.S., & Wong, I.A.* (2022). The role of knowledge sharing in hotel newcomer socialization: a formal intervention program. International Journal of Contemporary Hospitality Management, 34(6), 2250-2271.
  13. Lan, J.B., Gong Y.Y., & Yuan, B.C.* (2022) Requested to do right things excessively: How citizenship pressure/future focus influence health and work outcomes in health organizations during the pandemic.Journal of Health Organization and Management, 36(6), 748-766.
  14. Wong, C.S., Lan, J.B.*, Peng, K.Z., & Iun, J., (2022). Should we stop using the label of “Paternalistic Leadership”? Evidence from three Chinese samples. Leadership and Organization Development Journal, 43(6), 909-927.
  15. Sun, F., Zhang, A.Q., & Lan, J.B.* (2022). Job insecurity and employees’taking charge behaviors: testing a moderated mediation model.International Journal of Environmental Research and Public Health, 19(2), 696.
  16. Lan, J.B., Wong, I.A.*, & Guo, J.W. (2021). Service training intervention and time-variant personal growth.International Journal of Hospitality Management, 98, 103036.
  17. Lan, J.B., Wong, C.S., & Zeng, G.J.* (2021). Personality profile for hospitality employees: Impact on job performance and satisfaction. International Journal of Hospitality Management, 98, 103018.
  18. Lan, J.B., Mao, Y.N.*, Peng, K.Z., & Wang, Y. (2021). The combined effects of positive and negative affect on job satisfaction and counter-productive work behavior. Asia Pacific Journal of Management,39(3), 1051-1069.
  19. Lan, J.B., Huo, Y.Y., Cai, Z.Y.*, Wong, C.S., Chen, Z.G., & Lam, W. (2020). Uncovering the impact of triadic relationships within a team on job performance: an application of balance theory in predicting feedback-seeking behaviour. Journal of Occupational and Organizational Psychology, 93(3), 654-686.
  20. Lan, J.B., Wong, C.S.*, Mao, Y.N., & Peng, K.Z. (2020). Neglected forms of dispositional variable-employee outcome relationships.Journal of Management and Business Research, 37(3), 187-200.
  21. Cai, Z.Y., Huo, Y.Y., Lan, J.B.*, Chen, Z., & Lam, W. (2019). When do frontline hospitality employees take charge? Prosocial motivation, taking charge, and job performance: the moderating role of job autonomy. Cornell Hospitality Quarterly, 60(3), 237-248.
  22. Hsu, Y., Wong, J.W., & Lan, J.B.*. (2020). Evaluating the Performance of Employee Assistance Programs (EAP): A checklist developed from a large sample of public agencies. Asia Pacific Journal of Management, 37(3),935-955.
  23. Liu, Y., Mao, Y.N.*, Lan, J.B., Wong, C.S., & Peng, K.Z. (2019). Conducting Studies on Person-Centered Career Interest Profiles: An Illustrative Example in Hong Kong. Journal of Career Development, 48(4):089484531986802.
  24. Wang, Y., Peng, K.Z.*, Mao, Y.N., & Lan, J.B. (2018). Development of a Chinese measure on twelve basic emotions and a preliminary test on a two-dimensional model on emotions-job outcome relationship. Asia Pacific Journal of Management, 35(2), 529-564.
  25. Lan, J.B., Wong, C.S., Jiang, C.Y., & Mao, Y.N.* (2017). The Effect of Leadership on Work-related Flow: A Moderated Mediation Model. Leadership and Organization Development Journal, 38(2), 210-228.